The Fibro Project has been created to enable people with Fibromyalgia to become educated about their condition, seek support and connect with other like-minded people. These Terms govern your use of The Fibro Project website and the other products, features, apps, services, technologies and software that we offer, except where we expressly state that separate terms apply. These Products are provided to you by https://fibroproject.com.
PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE. THIS IS A CONTRACT AND BY USING THIS SITE YOU ACCEPT ALL TERMS AND CONDITIONS OF THIS AGREEMENT. If you disagree with any of the terms that follow or do not agree to be bound by all such terms, do not use this website.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
This website is operated by The Fibro Project. Throughout the site, the terms “we”, “us” and “our” refer to The Fibro Project and all associated brands. The Fibro Project offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current platform and/or product offering shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our platform is built to allow us to sell our product and services to you, partnered with PCI compliant third party billing and e-commerce providers.
THE SERVICES WE PROVIDE
Our mission is to empower our Members and Patrons with the systems, tools, training, and resources needed to engage in the process of overcoming Fibromyalgia. All decisions we make are based on this mission.
Helping people access the information currently known in Pain Science.
Helping people understand how this information can apply to them in the real world.
Giving people professional coaching to help them apply this knowledge.
To have people share their experiences with a likeminded community of peers.
To help advance the understanding of Fibromyalgia Pain Syndrome
To invest back into the community with training and research.
Our vision is see a world where people receiving a diagnosis of Fibromyalgia are empowered to know there is a way to overcome their symptoms.
Certain products or services may be available exclusively online through the website.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
By agreeing to these Terms of Service, you represent that you are at least eighteen (18) years of age.
In order to use our services and associated products you are required to register a user account. By successfully registering a user account, acceptance of these terms will automatically be assumed and you will herein be considered a user (the “user”).
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
USER ACCESS AREA
On successful registration, you are given access to a centralised user account area. All services, products purchased and active subscriptions will be accessed from the navigation menu found here. We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks, via a PCI compliant third party. We do not store your card details on our platforms directly.
Most areas of the Website are password restricted to registered users (“Password-Protected Areas”). If you have registered as an authorised user to gain access to these Password-Protected Areas, you agree that you are entirely responsible for maintaining the confidentiality of your password, and agree to notify us if the password is lost, stolen, disclosed to an unauthorised third party, or otherwise may have been compromised. You agree that you are entirely responsible for any and all activities that occur under your account, including any fees that may be incurred under your password-protected account, whether or not you are the individual who undertakes such activities. You agree to immediately notify us of any unauthorised use of your account or any other breach of security in relation to your password or the Website that is known to you.
The Fibro Project Monthly Subscriptions: User has THIRTY (30) Days from the date of the original purchase to request a refund for the monthly subscription purchased directly with The Fibro Project. Any refund request after the THIRTY (30) DAY time limit will not be honoured. If you are eligible for a refund of your The Fibro Project subscription per our refund policy, it will automatically be processed within 10 business days of your cancellation.
User may cancel at any time to discontinue billing and subscription.
If User purchases The Fibro Project products or services that are subscription based, User agrees to pay, and authorises automatic recurring billing of the subscription fees with the credit card on file, until subsequently canceled by User. The User’s account will be charged on the same day of the month, based on the sign-up date of the subscription. We do not offer any form of prepaid subscriptions nor payments in advance.
User understands and agrees that each automatic recurring billing of the subscription fees are non-refundable and will not be prorated as the service is deemed used when provided.
As our payments are automatically run through a PCI Compliant third party, the system will automatically suspend any accounts that have a missed payment. Suspension is removed on payment. The system will automatically close any accounts that have three (3) consecutive missed payments.
User may cancel at any time through their account area or by contacting Customer Support.
If User has an account included in products and/or services purchased through one of our third party partners, cancellation and refund should be processed through that partner’s platform directly.
If User has an account included in products and/or services purchased through one of our third party partners, cancellation and refund should be processed through that partner’s platform directly.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place directly with us. We may, in our sole discretion, limit or cancel products purchased per person. These restrictions may include orders placed by or under the same user account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made on our platform. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Your credit card statement will read The Fibro Project.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products and subscriptions are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the Service.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
You agree not to alone or in association with others, use Confidential and/or trade secret information to (a) solicit, or facilitate any organisation with which you are associated in soliciting, any contractor, employee or customer of ours to alter its relationship with us; (b) solicit for employment, hire, or engage as an independent contractor, or facilitate any organisation with which we are associated in soliciting for employment, hire, or engagement as an independent contractor, any person who was employed by us at any time during the term of this Membership Agreement (provided that this clause (b) shall not apply to any individual whose employment with us was terminated for a period of one year or longer); or (c) solicit business from or perform services for any customer, supplier, licensee, or business relation of ours, induce or attempt to induce, any such entity to cease doing business with us; or in any way interfere with the relationship between any such entity and us.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with, and approve of, the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
THIRD PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
You agree that all content, comments and submissions abides by the The Fibro Project User Policy and Guidelines. We may, but have no obligation, to monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You are prohibited from granting radio, television, newspaper, or magazine interviews, or using public appearances, public speaking engagements, or making any type of statement to the public media to publicise The Fibro Project, its products, services or your individual The Fibro Project account, except with the express, written approval of The Fibro Project All media contacts and inquiries must be coordinated through the approval and representation of an official The Fibro Project Company Spokesperson.
You agree that you will not make any derogatory statements, either oral or written, or otherwise disparage us, our products, employees, services, work and/or employment, and will take all reasonable steps to prevent others from making derogatory or disparaging statements. You agree that it would be impossible, impractical, or extremely difficult to fix the actual damages suffered by reason of a breach of this paragraph, and accordingly hereby agree that no financial compensation for damages sustained by reason of each such breach, without prejudice to our right to also seek injunctive or other equitable relief, will be offered.
ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall The Fibro Project, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Neither party shall be liable by reason of any failure or delay in the performance of its obligations hereunder for any cause beyond the reasonable control of such party, including but not limited to electrical outages, failure of Internet service providers, default due to Internet disruption (including without limitation denial of service attacks), riots, insurrection, acts of terrorism, war (or similar), fires, flood, earthquakes, explosions, and other acts of God.
You agree to indemnify, defend and hold harmless The Fibro Project and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site (where only non-member areas have been used).
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with UK laws.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org
IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE OUR SERVICES.
1. INTERNATIONAL COMPLIANCE
We store your information in the United Kingdom. Any transfer of your data within the United Kingdom will be compliant with applicable European data protection laws and in respect of transfers to the United States comply with the E.U. – U.S. and Swiss – U.S. Privacy Shield Framework. All our communications are recorded for quality and training purposes and are stored on a secure third party platform.
2. THE INFORMATION WE COLLECT
Information You Provide
Account registration and administration of your The Fibro Project account;
Uploads or posts to the Services;
Contest registration and prize acceptance;
Customer support and technical assistance;
Processing your order for products or services offered by The Fibro Project;
Registration of your The Fibro Project products;
Providing updates to you regarding your The Fibro Project’s products;
Access to The Fibro Project’s products or services on social networks or third party services;
Services provided online, for example, by way of your mobile app or the The Fibro Project’s software;
Other uses of the Services where information is requested for use and/or participation;
The specific types of information collected will depend upon the Services you use, how you use them, and what you choose to provide and may include your full name, email address, phone number, home address, mobile phone number, credit card information, shipping address, gender, birth date, and zip/post code. Our mobile services may request access to your photos and videos to enable you to download photos and videos to your computer/mobile device or upload photos, and videos to your The Fibro Project account or social media accounts. We also collect information you choose to include in your The Fibro Project’ account, including, but not limited to, videos and photos, any comments on yours or others’ posts, interests and preferences, location, videos and photos that you have favourited, and other The Fibro Project users whose The Fibro Project accounts you follow.
Information We Automatically Collect
When you use The Fibro Project that connect to the Internet, including, but not limited to, when you access the Services via The Fibro Project’s applications (e.g., web, mobile, desktop software), your The Fibro Project account, and our websites, we may collect certain information as described below for such purposes as improvement of our products and software services, troubleshooting bugs, providing the Services, managing the services, security and monitoring purposes, tracking and analysing usage, providing content for referring traffic sources and improving overall performance of the services. We may use third party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.
As discussed further below in Section 5, we may collect and store this information in a way that it is linked to you personally, unless you have chosen to opt out.
When you use our websites, we may collect and analyse information about your computer or mobile device such as your IP address, browser types, browser language, operating system, the state or country from which you accessed the Services, referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the services and upload or post content, error logs, and other similar information. We monitor customer traffic patterns and site usage to help us develop the design and layout of the site, and to improve the content of our website to better match the interests of our website users.
Information from Other Sources
Anonymous or De-Identified Data
We may use third-party web analytics services on our Services, such as those of Google Analytics. These service providers use the sort of technology described in the Automatically-Collected Information section above to help us analyse how users use the services, including by noting the third-party website from which you arrive. The information collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the services. We also use Google Analytics for certain purposes related to online marketing, as described in the following section.
We do not serve third party advertisements to you while using our websites. However, we do work with website analytics and advertising partners, including Google and Facebook, to deliver The Fibro Project advertisements on third party publisher websites – these partners may set cookies on your computer’s web browser. These cookies allow our partners to recognise your computer so that the ad server can show you The Fibro Project advertisements elsewhere on the Internet, and so that our analytics software can measure your engagement and interactions while using our websites. In this way, ad servers may compile anonymous, de-identified information about where you, or others who are using your computer, saw our advertisements, whether or not you interacted with our advertisements, and actions performed on subsequent visits to our websites. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you, and it allows The Fibro Project to optimise the performance of our advertising campaigns and the usability of our website. In other words, we use analytics data in concert with data about our online ads that have been shown using online advertising networks. By doing so, we can understand how anonymous users interacted with our website after seeing our ads.
5. USES OF INFORMATION
The Fibro Project may use the information it collects for various purposes, including but not limited to:
Service Improvement – As discussed throughout this Policy, we will use information to understand how users interact with our Services, provide tailored content, improve overall The Fibro Project customer and product experience, and perform research and analytics.
Order-Related Communications – If you purchase a product, we will use your name and email address to send you an order confirmation email and customer satisfaction emails. If you do not wish to participate in customer satisfaction emails, you may opt out of such emails upon receipt by clicking “manage subscription” link contained in the email.
Customer Service – Based upon the information you provide us at the time of The Fibro Project registration or purchase, we will send you a verification email. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your The Fibro Project. We will communicate with you by email or telephone, in accordance with your preferences.
Newsletters, Social Media Campaigns, Special Offers, and Updates – We will occasionally send you information on products, services, special promotions, contests, customer satisfaction surveys, events, and opportunities to interact with The Fibro Project Community. Out of respect for your privacy, we present the option NOT to receive these types of communications. Please see Section 7, “Your Choices” below for more details on how to unsubscribe or opt out of these communications from The Fibro Project.
Service-Related Announcements – We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email, push notification, or an in-application or web-based communication. Generally, you may not opt out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your The Fibro Project account.
6. SHARING AND DISCLOSURE OF INFORMATION
The Fibro Project will NOT share, sell, rent or trade information with third parties for their own promotional purposes or financial gain, and will only share information as outlined below or with your consent.
Customer Testimonials – At times, we may post customer testimonials on our website. We will obtain your consent via email and/or opt-in methods prior to posting your name, city, or stated activity/interest along with any testimonial.
User-Generated Content – You may be able to disclose information about yourself in the course of contributing user-generated content on publicly-available areas of the Services, such as your The Fibro Project user profile. Your The Fibro Project user profile and any information you post there will be publicly available. This includes, but is not limited to: your uploaded photos or videos, full name, email address, phone number, address, interests, content that you have favourited, and The Fibro Project users whose The Fibro Project accounts you follow. Your content will also be shared with users of other social media services to which you have chosen to share, consistent with your privacy settings on those services. Such information is unencrypted, public information may be accessed or recorded by us, and there is no expectation of privacy or confidentiality in such information. Any information you submit in the course of such activities can be read, collected, or used by internet users. We cannot control how internet users might use your information. We especially cannot prevent you from receiving unwanted messages from other internet users.
Content Submitted to The Fibro Project – If you submit your video or other content to The Fibro Project, we may publish it on the The Fibro Project website or applications along with certain information about you, e.g., your first and last name or your username, when we have your consent. For more information relating to the terms governing the content you submit to us, please see our Terms of Service.
Service Providers – We use third party service providers to offer or facilitate services on our behalf, such as a credit card processing company to bill you for products and services, and an email service provider to send out emails on our behalf. When you order products from The Fibro Project, we will share your information as necessary for such third party services providers to provide the applicable service to us or on our behalf. These third parties are prohibited from using any identifying information about you for promotional purposes.
Business Transactions – Information that we collect is considered a business asset. As a result, if we go out of business, enter bankruptcy, or if we are acquired as a result of a transaction such as a merger, acquisition or sale of some or all of our assets, your information may be disclosed or transferred to a third party acquirer in connection with the transaction.
Legal Compliance – We reserve the right to access and disclose your information when we believe in good faith that such disclosure is necessary to: (a) enforce legal rights and comply with the law; (b) comply with an order from a government entity or other competent authority, (c) prevent or address potential or actual injury or interference with our rights, property, operations, users or others who may be harmed or may suffer loss or damage; (d) protect our rights, prevent fraud and/or comply with a judicial proceeding, court order, or legal process served on The Fibro Project.
Law Enforcement – We may be required to disclose your information to government or law enforcement officials in response to a lawful request by a public authority or if we have to do so to comply with a legal obligation, including to meet national security or law enforcement requirements. We can also disclose your information in order to apply or enforce our terms and conditions or to respond to any claims, to protect our rights or the rights of a third party, to protect the safety of any person or to prevent any illegal activity (including for the purposes of fraud protection and credit risk reduction).
7. YOUR CHOICES
The Fibro Project provides you with a number of choices with respect to the information we collect and use as discussed throughout this Policy. Some of your choices include:
Marketing Communications – If you purchase a product but if you no longer wish to receive our newsletter, social media campaigns and promotional emails, you may opt out of receiving them by following the instructions included in each newsletter or email or by requesting through the contact form located on our websites.
The Fibro Project Personalisation Services – As discussed in depth in Section 2, The Fibro Project may associate the information we automatically collect from you with identifiable information we have collected from and about you (such as your email address) to personalise your The Fibro Project experience. Such personalisation services may include providing tailored content, features, in-application communications and promotions, and personalised customer support.
8. EU RIGHTS TO PERSONAL INFORMATION
EU and Swiss individuals have the right, under certain circumstances, to:
Access their personal information;
Correct inaccurate personal information;
Request erasure of their personal information without undue delay;
To object to the processing of their personal information;
Such users may request access to their personal information and modify or remove most information associated with their The Fibro Project account at any time by logging into their The Fibro Project account and accessing Data Export feature in the My Account section of the website. Users may also email to exercise any of the above rights by emailing us at email@example.com. EU and Swiss users also have the right to lodge a complaint with supervisory authority, in particular in the EU Member State of their habitual residence, place of work or place of the alleged infringement if they consider that our processing of their personal information infringes the applicable data protection laws. Please contact us at firstname.lastname@example.org, and we will provide you with detailed information regarding the contact details of the respective competent supervisory authority.
9. THIRD PARTY WEBSITE LINKS AND FEATURES
10. CHILDREN’S PRIVACY
The Fibro Project Services are intended for general audiences and not for persons under the age of 18. We do not knowingly collect personal information from persons under the age of 18, and if we become aware of such collection, we will take reasonable steps to delete any such information as soon as practicable.
11. INTERNATIONAL USERS
13. HOW WE PROTECT YOUR INFORMATION
The security of your information is important to us. We have implemented reasonable administrative, technical, and physical security measures to protect against unauthorised access, destruction or alteration of your information based on its sensitivity. Despite our best efforts, however, no security measures are completely impenetrable.
14. THE FIBRO PROJECT CONTACT INFO